• End-to-end travel fulfillment with proprietary technology
  • 24/7 global support

Omnichannel consumer-grade inventory with customizable negotiated fares

"With a remote team, we couldn't have imagined serving our enterprise clients without the Zenmer platform. We started saving couple of hours each day when we fully started utilizing its capabilities. The Zenmer team is very agile, experienced and open to new ideas as well."

Seemaa Makhija
Director, TravelVoyages

We're fully customizable, yet Zen-like simple

  • Corporations can use our Online Booking Tool to book and manage their global travel spend in a single dashboard
  • TMCs can use our Agent Desktop to book and service clients with full visibility into the client’s travel policy program
  • Our proprietary Order Management System (OMS) standardizes the end-to-end booking and post-ticketing process independent of any supplier or Point Of Sale
  • The Open-API platform allows 3rd party developers to enable TMCs and Corporations with value-added services like CO2 offsets, on-trip upselling, travel alerts, duty of care and more
  • TMCs can enable seamless data exchange with their mid-office, back-office, and analytics suites.
  • Bring your preferred suppliers to offer the most competitive and advanced global inventory
  • CFOs and Travel Managers get complete control and real-time insight into all global locations
  • TMCs and Corporations see the same travel policy program and content with full transparency

Finally a platform that's got it all

Get 100+ features at a simple consumption-based pricing

Supplier Management
  • Setup Multi-GDS + NDC + Direct Airline feed
    Use your offline supplier partnerships and access fares from all suppliers in a single search
  • Map all Supplier API credentials
    Add/update credentials of your GDS, NDC, direct airline connects and consolidators.
  • Map specific to branch or client location
    Map credentials and currency specific to TMC branch or a corporate location.
  • Use Passthrough, BSP or AgencyAccount
    Assign Form of Payment for supplier credentials separately for each supplier or airline.
  • Setup Multi-PCC for SOTO fares
    To get the best SOTO fares, use your offline supplier partnerships and access global fares in a single search
GDS on the CLOUD
  • Access all RBDs for each flight
    Saw the lowest GDS fare but want to check other RBDs or fare classes with it's seat availability and fares? We've got you covered.
  • Manage Queues
    Send PNRs to defined queue numbers for QC checks and other important ticketing processes.
  • Passive GK Segments
    Create passive GK segments on your preferred GDS if any bookings made out of the GDS.
  • GDS Remarks
    Define booking fields to be passed as GDS remarks (can be specific to corporate) in the PNR
  • GDS Profile Sync
    Push employee profiles to your preferred GDS
  • PNR Import
    Import PNRs created offline in the GDS and run all the operations within the tool
  • Queueing to Third-Party PCCs
    Create PNRs in your PCC and auto queue to PCCs of other companies for issuance
  • HR Document Issuance
    Use HR documents to issue PNRs originating from airlines that are uncontracted with your agency
Back Office Management
  • Access all bookings with full data
    Includes confirmed, on-hold, failed and cancelled made by your TMC team members or corporate clients
  • Auto Invoicing
    Connect with your invoicing supplier via API integration and create invoices automatically when bookings happening
  • Automated booking notifications
    We automate email and sms notifications to travelers, TMC and corporates post booking
  • MIS & Reports
    Download reports specific to clients, airlines based on preferred date ranges
  • Access old PNRs
    We automate retention lines that keep the PNRs alive for future accessibility.
  • Cancel, Reissue and add SSR
    Post booking capabilities for TMC team members to take action on behalf of corporate clients
Sales Management
  • Corporate Deal Codes
    Map deal codes specific to your corporate clients to see fares accordingly
  • Wallet Topup
    Allow your clients to topup the credit limit automatically online
  • Service Charge Transparency
    Assign airline or supplier wise service charges to be charged specific to corporates
User Management
  • Staff Accounts
    Adding your TMC team members to book (with emulation) on behalf of clients and access bookings
  • Corporate Clients
    Adding unlimited new clients with their tax profiles based on GST, VAT etc.
  • Assign Credit Limits
    Assign credit limits in their preferred currency to allow your clients to book within your assigned limits
  • Manage Privileges
    Setup emulation rights for your team members and define who sees what.
Content Management
  • Your branding post login
    Add your logos and color preferences to be reflected when your team members or clients login and use the tool
  • TMC branch locations
    Add your local and international branch locations with different currencies and credentials mapped to each branch
  • Content Banners
    Create various image and text banners corporate wise, and show them on dashboard or while flights/hotels content is loading.
  • Customer Support & Escalation details
    Add all your customer support contact details for all branch locations and corporate clients will easily be able to access it.
  • Audit Trail
    Define team members who will receive email/sms notifications for all important activities happening related to the tool.
CRM capability
  • Maintain full client database
    Use company tax profiles, booking details, employee profiles to fulfill internal processes
  • Connect with customers
    Send Email, SMS or push notifications to promote anything
  • Share quotes
    Share realtime quotes in beautifully designed emails, PDFs or excel files
Analytics
  • Daily Sales Report
    See how your business is doing today with sales across various suppliers and corporates
  • Supplier/Airline wise reporting
    Track your KPIs across suppliers and airlines to better meet your company goals.
  • Upcoming and Current Bookings
    Analyze clients that are currently on-trip to better service them.
  • Custom reporting templates
    Define booking fields that are your preferred KPIs and create your own report templates.

Booking Experience

Get a consumer grade user experience for new-age travelers

  • Book everything at one place

    Flight, Hotel, Car, Train and more

  • Everything a TMC needs

    Emulate, Share quotes, Change RBD, Hold, Cancel, Reschedule, add SSR and more

  • End-to-End Corporate Solution

    See policy violation flag, fill custom fields, see missed savings and send for approval

  • Full supplier inventory in a single search

    Multi GDS, NDC, Direct Connects and Consolidators

  • Book ancillaries pre and post booking

    Add your preferred meal, seat, frequent flyer number, extra baggage and more

Why start now?

  • Connect your own Supplier APIs within seconds
  • Multi GDS, NDC, direct airline and aggregator connections
  • CRM to maintain client data including client employee profiles, GST and other tax profiles, bookings and MIS reports.
  • Queueing, Passive segments, Profile sync and more
  • TMC team and their corporate clients use the same tool
  • Book ancillaries, seats; Cancel and reissue online.
  • Add all your TMC staff and let them book everything on the cloud, remotely.
  • Looking for a custom URL and own branded site? Contact us for a quote
  • Looking for a few custom features based on client requirement? Contact us for a quote

Grow 10x faster with Zenmer

Excited to simplify and build value with us for your company? Request a demo and someone will reach out to you shortly

  • End-to-end travel fulfillment with propietary technology
  • 24/7 global support